About Me
Currently working as Clinic Operations Manager at AYUN, a fast-moving startup clinic in Zurich, promoted from a front-line role within six months.
I tend to move quickly, take ownership early, and improve things as I go, especially where internal systems, coordination, and operational workflows need to be made more efficient.
Operations & Systems Professional focused on building clarity in complex environments
Clinic Operations Manager at AYUN. Focused on operations, systems, workflow improvement, and execution in fast-moving environments.
I work at the intersection of operations, systems, and execution. My focus is simple: take complexity, remove friction, and build structures that actually work in practice.
I’m especially interested in early-stage and fast-moving environments, where clarity, speed, and adaptability matter more than perfect plans.
Experience
A progression shaped by early responsibility, operational ownership, and fast-moving environments where execution has to hold up in practice.
AYUN
Now leading operational execution across a fast-moving startup clinic, having grown from an initial front-line role into full operational scope within six months.
AYUN
Promoted into a broader operational role, now working across day-to-day clinic execution and the structure behind it.
AYUN
Started in a front-line operational role and expanded the scope early, building the foundation for a move into broader operational responsibility.
Independent
Built and pressure-tested early-stage ideas with a practical lens on feasibility, positioning, and what would hold up outside the concept stage.
Selected Venture Projects
Explore the full Projects sectionHospitality, service, support & safety
Built a reliable foundation across customer-facing and operations-heavy roles where service, standards, and calm execution mattered every day.
Projects
A selection of systems, tools, and concepts I have built or developed across operations, technology, and early-stage ventures.
Project
This project focused on turning unstructured customer communication into a usable decision layer. I developed a multi-stage system to analyse roughly 6,000 emails extracted from HubSpot, identify high-intent leads, and surface missed follow-ups while keeping sensitive data private through local model deployment.
Project
This project addressed a highly manual workflow involving medical reports received in PDF format. I developed a Python-based extraction tool that converted report content into structured data for internal handling and documentation support.
Project
To replace fragmented Excel-based workflows, I designed and implemented a custom tracking system in Google AppSheet. The tool was built to support a clearer operational overview across patient records, test status, and medical device usage without introducing unnecessary complexity.
Project
I built and deployed the digital infrastructure for Tao Nova Records as a central platform for content, submissions, and online presence. The project combined server setup, integrations, and operational ownership into one end-to-end system.
Project
Wax Art focused on improving how a small brand is discovered, understood, and selected through structured search presence. The work combined Google Business Profile setup, search and Maps visibility improvements, content structuring, photography management, and iterative Google Ads testing to create a clearer and more credible digital entry point for potential customers.
Project
This project translated a practical business workflow into a structured digital system. I built a lightweight setup for customer records, inventory, orders, and invoice generation, with a focus on usable data relationships and operational clarity.
Project
This project explored the development of a scalable aquaponics business that combined aquaculture and agriculture in one integrated system. The work focused on concept development, feasibility analysis, and planning inside a complex and regulated environment.
Project
Nebyou was a concept for a novel nicotine-delivery device based on nebulisation technology. The work focused on concept validation, technical feasibility, hardware requirements, and early-stage business planning for a possible consumer product.
Project
Dualitea was a short-cycle product concept focused on developing a consumer beverage brand. The project combined branding, supplier research, and production feasibility work to evaluate whether the concept could be built into a realistic offering.
Capabilities
Tools / Technical Stack
A focused stack for CRM, operations, workflow automation, data work, and day-to-day execution.
Certifications / Technical Foundation
Enough technical depth to inspect a system properly, work with data, and automate useful parts of the process without turning the work into theatre.
A solid grounding in cloud concepts, architecture basics, and the vocabulary behind modern digital systems.
Practical use of AI tools, workflow design, and AWS-related AI learning aimed at real operational use rather than novelty.
Used for scripting, cleaning data, parsing inputs, and building small tools where manual work stops making sense.
Comfortable querying, filtering, joining, and shaping data when decisions depend on seeing the underlying structure.
Useful when systems need to be inspected directly, stitched together, or run in a more controlled way.
Language / Communication
Language is part of how I work. Precision matters when the job depends on nuance, trust, and making complex things easier to understand.
A real professional advantage in comprehension, writing, nuance, and working across technical material, customer communication, and cross-functional discussions.
Clear, natural, and reliable in customer-facing, operational, and day-to-day working environments.
Contact
If you are looking for someone who can take ownership, improve systems, and operate with structure, reach out.
Zurich, Switzerland
Direct